70+% of U.S. workforce will be mobile

PeopleFirstI came across this article about an IDC forecast on the U.S. mobile workforce. It links to an older version of the article but a newer one is here (payment required). IDC suggests that by 2020, the number of U.S. mobile workers will grow to 105.4 million and will make up an astounding 72.3 percent of the total U.S. workforce.

“Mobility has become synonymous with productivity both inside and outside the workplace, and the mass adoption of mobile technology in the United States has cultivated an environment where workers expect to leverage mobile technology at work” – Bryan Bassett, Research Analyst, Mobile Enterprise: Device Solutions at IDC

Your employees expect to work on-the-go using their mobile devices – everything from responding to customers to routine day-to-day collaboration with colleagues. Yet, it’s practically impossible to find skilled native app developers and building mobile apps is absurdly expensive.

What’s a CIO to do? Turn to a platform like frevvo. Apps built using frevvo are wow-code, citizen-developer friendly, fast, effective and incredibly affordable. And, they just work automatically on all devices: desktops, tablets, and smartphones.

At frevvo, we just digitized a completely customized Purchase Order approval workflow for a University customer in 45 man-hours.

You too can effectively support those 3 in 4 workers who are rapidly transitioning to working on their mobile devices. They can fill out forms, sign documents, approve expenses, attach receipts and everything else in their daily work routine anytime, anywhere and from any device.

Check out our website for some examples and this short (4.5m) video on creating beautiful, responsive mobile web forms with frevvo.

Mobility Part 4: Low-code platforms are the future

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43% of organizations use low-code platforms to support their I.T. strategy

Demand for mobile apps is exploding but continues to exceed development capacity and available skills. Companies are looking beyond native app development to other options using citizen developers.

They’re turning to low-code platforms including frevvo. Images in this article are from the OutSystems 2017 State of Application Development Report (opt-in required) – a provider of low-code mobile app development tools.

Low-code platforms dramatically increase productivity since they enable citizen developers not just coders-by-trade to develop applications. Citizen developers at many frevvo customers have helped to create incredibly effective, high-quality apps quickly and at reasonable cost.

At frevvo, we recently created a fully digital Purchase Order approval for a University customer that looks great, works on mobile devices and meets business requirements in just 45 hours. It’s hard to imagine anyone coding an app that quickly.

mobile-apps-12Companies have little choice. In today’s business world, they must respond quickly to a rapid changing environment. Taking months to create a web portal or mobile app is simply not an option for most. Mobile developers are extremely expensive if you can find them.

As the various underlying technologies mature and platforms like frevvo get better and better at taking advantage of these advances, there’s huge benefit and tremendous ROI to be gained from using a low-code approach for an increasing array of projects.

With every release of frevvo, there’s a little less code to write – whether through new and upgraded wizards or the Visual Rule Builder or a new connector (SharePoint is coming soon, major upgrades to the Database Connector are in the works) or an ever-increasing variety of pre-built templates. I’m sure other platforms like OutSystems are no different.

Hundreds of customers are already benefiting. Why not give it a whirl? Sign up for a free trial and see for yourself. It takes 30 seconds and you can install a template and try it out instantly.

Mobility Part 3: Citizen Developers deliver results

In Part 1 and Part 2, we talked about how demand for mobile apps is exploding but there are many barriers to overcome. Companies are looking for new ways to tackle the mobility challenge by choosing the right technology to fit the problem and spreading development among more people.

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Alternatives to Native App Development

Everything needs to work on mobile. But it doesn’t have to be a native app. As technology has matured, companies have discovered that they no longer need to take a native-only approach to app development. Progressive web and responsive web have rapidly become mainstream as companies realize that these apps meet their business needs but they’re also much faster and cheaper to build. They also don’t require the same skill set that native app development does addressing one of the most important barriers to mobility.

Nowadays, mobility is about reaching users through all channels, especially mobile web browsers, as users often don’t bother to install an app.

As a result, I.T. professionals preference for native app development has steadily declined to where just 17% prefer it in 2017 down from almost 30% 2 years ago.

User expectations are exceedingly high and they want apps that not only deliver function, but that also look and feel amazing and alternative approaches are increasingly able to deliver.

Citizen Developers offer a viable alternative

mobile-apps-4An obvious side effect is that companies are looking for less technical, cheaper and easier-to-find skill sets like HTML5, JavaScript and UX over specialized mobile app developers. A growing number are turning to citizen developers who are not coders-by-trade.

Two-fifths (43%) are already supporting or planning to support citizen developers and it’s a trend that’s on the rise. Gartner predicts that 70% of  large enterprises will empower citizen developers in the next 3 years.

These citizen developers can genuinely help companies get things done without the need to hire people with hard-to-find and expensive skill sets.

mobile-apps-8In companies that support citizen developers, over 50% are already prototyping and building departmental applications and almost a third (30%) are building employee-facing applications. Customer-facing and enterprise applications remain the province of professional coders by and large but citizen developers are making strides there as well.

Low-Code, Great UX and Citizen Developers

At frevvo, we see these trends converging in our customers. They’re often using frevvo for employee-facing applications like Purchase Approvals or Travel Authorizations.They definitely want to digitize these on mobile devices and they need to look great otherwise employees won’t use them. But, of course, spending $500K on a native mobile app each time is a non-starter.

That’s where we come in – citizen developers with skill sets that already exist in many organizations can certainly drag & drop fields onto e-forms, setup basic workflow routing and, in some cases, even do some integration (wizards, wizards, wizards …). Of course, I.T. still needs to get involved at some stage e.g. SQL database integration and JavaScript-based business rules.

Technologies like frevvo allow app development to be spread out among more people. That in turn eases pressure on IT teams, freeing them up to meet business needs.

Automating these applications can deliver tremendous ROI with customers saving over 50% of the cost and seeing positive returns in under 3 months. And we’re working every day to further reduce the required skill sets e.g. with our upcoming Visual Business Rule Builder (more on that in a future article).We’ll write more about it in upcoming articles. In the meantime, check out our website for some examples and this short (4.5m) video on creating beautiful, responsive mobile web forms with frevvo.

Concludes in Part 4.

Graphs and many of the insights in this series of articles can be found in the OutSystems 2017 State of Application Development Report (opt-in required). Credit: the afore-mentioned OutSystems report for all images in this article.

Mobility Part 2: Barriers to Mobile Apps Abound

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Companies plan to build lots of mobile apps in 2017

In a previous article, I discussed how demand for mobile apps is soaring but backlogs are large. This again, from the OutSystems 2017 State of Application Development Report (opt-in required). Credit: this report for images in this article.

Demand is exploding – nearly half of all I.T. professionals (44%) said they plan to build more than 10 apps. Not surprisingly, large organizations plan to build even more apps. At the top of the list are reporting & analytics, process automation and customer portals. Again, this is not surprising given the rising importance of the customer user experience (UX).

Barriers are everywhere

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Time, Budget and Skills are huge barriers

I.T. organizations have discovered that creating effective mobile apps that people will actually use is very difficult.

Time is a major challenge because applications simply take too long to build: more than 3/4ths of respondents say that it takes them > 3 months to build apps and, in many cases, it takes over a year. Real business applications are complex, they need to integrate with a variety of business systems to be really useful and these systems vary in age from modern to decades old.

Budgets are an obvious problem since app development is a very expensive proposition. According to Forrester, 62% of companies report spending more than $500,000 to create just 1-3 apps with several spending over $5 million.

There’s a serious skills gap – 44% of companies cannot find people with the highly sought after skills they need and they’re very expensive to hire.

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The declining popularity of native app development

New Approaches can Yield Results

Put it all together and it’s obvious that new approaches are needed.

Organizations, including many frevvo customers are turning to alternate approaches that yield results. A growing number are migrating to Low/No-code systems because they meet business needs but are faster and cheaper. They can be effectively used by citizen developers and don’t require the same sort of hard-to-find specialized skill sets that native app development requires. Regardless of company size, industry, geography or any other factor, alternative approaches to mobility are increasingly taking hold.

We’ll discuss these approaches in more detail next time (see Part 3).

Mobility Part 1: Mobile App Requirements are Soaring

mobile-apps-2By now everyone knows mobile is eating the world. Billions of smartphones, 75% of US workers being mobile etc. In response, businesses are prioritizing mobile apps. 88% of them say that mobile functionality is either very important or an outright requirement.  OutSystems 2017 State of Application Development Report has this and other fascinating insights. (All images in this article are from the report.)

We particularly like the 2017 business priorities outlined in the Figure below.. Our customers already address the top priorities here using frevvo. They build forms and workflows for automating routine processes that integrate with disparate systems/data sources and work automatically on mobile. Of course, many of these digitized processes modernize and/or replace existing legacy systems.

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We like these 2017 business priorities a lot!

The problem is that creating these kinds of mobile apps is difficult, time-consuming and expensive. I.T. managers report huge backlogs of projects stacking up because they cannot meet the current demand. That’s because there’s a significant skills gap and building native mobile apps is hard and ridiculously expensive.

New low-code approaches like frevvo are yielding results. We’ll write more about it in upcoming articles. In the meantime, check out our website for some examples and this short (4.5m) video on creating beautiful, responsive mobile web forms with frevvo.

Continued in Part 2.

[Infographic] K-12 Process Automation

infographic_wireframe_frevvo_jan2016_3In previous posts, we’ve described how some of our K-12 school customers are using frevvo to automate routine processes and improve efficiency and services to students and staff. EUSD (Escondido Union School District) has been so successful at this – they’ve automated 8 approval workflows including Absence Records, Mileage Reimbursement, and Budget Transfers in the first three months – that they were even able to decommission SharePoint/InfoPath thanks to frevvo.

The fact is, schools are drowning in paper. Student work, parent & staff communications, travel reimbursements and many other processes are paper-based and require, emailing, printing and scanning.

Yet, for many schools, going paperless means 1:1 education, e-textbooks and expensive $500 gadgets for each student. It’s a fantastic goal undoubtedly but there’s also plenty of much lower-hanging fruit that’s ripe for automation and saving paper, time and money.

Check out this new infographic on the value/benefits of automating day-to-day K-12 workflows.

Every parent is familiar with consent forms for athletics, directory listing, emergency contact etc. (Miami-Dade County, Los Angeles USD). Typically, these require a parent/guardian to sign the form and they’re sent home on paper or printed out at home.

Internal approval workflows like travel reimbursement, field trip approval etc. (e.g. see New Haven USD, Cabrillo USD) are also commonplace. Typically, these are routed to a supervisor for approval i.e. to sign the form. The paper-based process is simply inefficient.

It’s 2016! There’s simply no excuse for outdated, manual systems that cause delays, result in unhappy students and staff and wasted time and money.

frevvo already has pre-built forms and workflows that can be customized in next to no time and deployed online. They can all be signed online, routed to the proper person electronically, used on mobile devices, delivered in multiple languages, generate PDFs, work with Google Apps for Education and a whole host of advanced capabilities. With affordable, cloud-based workflow products for K-12 process automation, there’s no need to deal with printing PDFs for signatures, correcting Excel-based time sheets, or tracking down approvals in email.

Learn more by visiting our website. Explore some of the examples, read customer success stories and contact us for more details.

La Cité College chooses frevvo for student applications integrated with Salesforce, DocuShare and Oracle.

Deeply rooted in the National Capital Region and Eastern Ontario for over a quarter of a century, La Cité is the largest French-speaking applied arts and technology College in Ontario.

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1200+ registration forms have already been submitted electronically with a 24/7 service offering. Students save time since they no longer have to stand in line for registration. Instead of lining up, they simply complete the process on their smartphones.

La Cité serves a diverse population from students and faculty to a large student body. Students, in particular, prefer to use their mobile phones for almost everything. Yet most of La Cité’s forms and applications were paper or PDF documents that had to be printed out, hand-filled and signed. They didn’t integrate with databases, DocuShare (their document management system) or salesforce.com (CRM).

That means students filling out long forms by hand and standing in long lines to register, internal employees scanning and indexing paper forms and a tedious, inefficient overall experience.

Students love the built-in mobile support. Now that the forms are compatible with devices, 60% of responses have come in on mobile.

La Cité decided that they needed to improve services to students and staff. They selected frevvo Live Forms and, in a matter of months, they’ve replaced several paper/PDF forms with electronic ones. They’re available 24/7, work automatically on mobile devices, and integrate with DocuShare, Oracle and salesforce.com. frevvo forms also work in multiple languages including French, which is the dominant language on La Cité’s campus. Data is pre-populated, frevvo’s build-in validation ensures fewer errors, documents are automatically stored in DocuShare and salesforce and students are no longer standing in line.

Co-Op applications, which used to be paper are now electronic. As a result, the number of applications has gone up from about 10 in previous years to over 70.

The results have been impressive and La Cité plans to roll out several additional forms and workflows in the coming months.

Click here to read the Case Study and contact us if you’d like more information or to sign up for a free 30 day trial.