Tag: customer

[Case Study] Automated workflows have let Bushcare Services change the way they run their business

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Bushcare Services provides design and field program solutions for forested areas in South East Queensland, Australia. They work with local stakeholders to develop healthy and sustainable natural areas by managing projects including native tree planting, bushland regeneration, erosion control, fire management and manages parks infra-structure.

Bushcare work projects are a collaboration of many remote supervisors, production
managers and office staff. It’s easy to see how it quickly became very difficult to manage all the moving parts of the daily work order using the existing paper forms.

“One of the great things about frevvo is that very often we will have an idea for a change in the workflow and after discussing it with their Client Services team, we are able to quickly implement it. Thanks to frevvo, we have changed the way we are running our business.”
– Phil Hoskings, Director

They now uses a frevvo paperless portal which includes a 3 step workflow – Maintenance Daily Record – developed over multiple sessions with frevvo’s Customer Success team. The frevvo workflow integrates with Google Sheets, dynamically pulls down client and other information and speeds up the process dramatically. As a result, staff have more time to spend on what’s important – developing sustainable and healthy natural areas.

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Read the Case Study and learn more by visiting our website.

[Video] PO Automation – featuring John Wood, CIO, Central Wyoming College

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Central Wyoming College saw significant value in streamlining their PO process which involves calculations, lookups and dynamic routing fixing a particularly error-prone procedure as a result. Instead of a paper-based process that required manual follow-up, delays and hours of wasted time, they now have a digital process that works on all devices, is easy-to-use and saves hours of staff time allowing them to focus on students rather than paperwork.

 

Watch this video recording and hear from their CIO John Wood as he demos their solution and how the college is benefiting from an automated workflow. A recording of the full webinar including Q&A is also available.

Hundreds of customers are already benefiting. Why not give it a whirl? Sign up for a free trial and see for yourself. It takes 30 seconds and you can install a template and try it out instantly.

Central Wyoming College automates Purchase Order in less than 10 days of work

Central Wyoming College serves Fremont, Hot Springs and Teton Counties. CWC is committed to supporting students through their educational journey and helping them achieve success.

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CWC wants to reduce their reliance on paper and sneaker-net processes. They saw significant value in streamlining their PO process which involves calculations, lookups and dynamic routing fixing a particularly error-procedure as a result.

“Our PO workflow was automated in record time. The forms look good and are
easy-to-use. frevvo’s system just works and meets our needs at reasonable cost.”

John Wood,
Chief Information Officer

CWC selected frevvo to automate their PO process because of its modern look & feel, speed of implementation, ease of use and dynamic routing.

As a result of the streamlined PO process, hours of staff time have been reduced and CWC staff can get back to focusing on students rather than administrative tasks.

Read the Case Study and learn more by visiting our website. Explore some of the examples, read customer success stories and contact us for more details.

Mercy Ships replaces Adobe LiveCycle & DocuSign to automate over 70 day-to-day forms/workflows

Mercy Ships, a global charity, has operated a fleet of hospital ships in developing nations since 1978. Mercy Ships follows the 2000-year-old model of Jesus, bringing hope and healing to the world’s forgotten poor.
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The organization was using Adobe LiveCycle forms or DocuSign and e-mailing documents around for signatures and approvals. However, as major browsers on desktop and mobile devices dropped support for the Adobe plugin, it was getting increasingly difficult to use. They decided to standardize on a single product that could handle forms, workflows and signatures.

We wanted a single, affordable solution that would be able to address our forms, workflow and document signature requirements. frevvo’s modern, browser-based solution is easy-to-use, meets all our business needs at a reasonable price.

Live Forms is the best web-based forms & workflow solution on the market today to address our needs.

Chris Gregg,
Chief Information Officer

Mercy Ships selected frevvo Live Forms because it provided an easy-to-use solution that handles forms, workflow as well as signatures at an affordable cost. In addition, frevvo’s generous support for non-profit organizations and world-class Customer Success team have ensured a successful deployment.

Mercy Ships has now automated 70+ day-to-day forms and workflows from HR to Volunteer processes with several more to be rolled out in the near future.

Read the Case Study and learn more by visiting our website. Explore some of the examples, read customer success stories and contact us for more details.

Safety Technologies Inc. uses frevvo instead of InfoPath for approvals

Safety Technology Holdings, Inc. (STH) is a global leader in the design and manufacturing of critical safety related test and measurement systems.

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STH was using a mix of InfoPath forms, custom-built applications or e-mailing paper/PDF documents around for approvals. They decided to standardize on a single product to automate their approval workflows starting with HR and I.T. and then branching out to other departments.

“We are truly happy with frevvo Live Forms. Our primary considerations were adoptability, simplicity and integration.

frevvo forms look good and they’re very user friendly. They also integrate with our existing business systems. Our users have to enter less data, make fewer errors and don’t have to chase down approvals by email.

Live Forms is the best web-based forms & workflow solution on the market today to address our needs.”

– Michael Ruggirello, MIS/IT Systems Administrator

frevvo Live Forms works with their existing Microsoft infrastructure and ERP system. The forms and workflows are extremely dynamic, eliminate typos and errors and dramatically improve efficiency. Live Forms provides end users with a fantastic user experience on all devices yet is powerful enough to meet their unique business needs.

Read the Case Study and learn more by visiting our website. Explore some of the examples, read customer success stories and contact us for more details.

Finnair digitizes forms & approval workflows to save costs and increase operational efficiency

Finnair is one of the most innovative  and longest-operating airlines in the world. The airline specializes in flights between Asia and Europe, and its vision is to be the number one airline in the Nordic countries and the most desired option in Asian traffic. At the end of 2013, Finnair employed 5,803 people.

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Finnair has faced severe cost savings needs during the last several years as the industry structures have been changing. As a way of finding cost savings and means of increasing operational efficiency Finnair aimed to digitize its form processes and workflows. Consequently, minimizing the manual work in handling and correcting the paper forms, making the coordination of up-to-date form versions easier, ensuring correct workflows and archiving methods as well as increasing process lead times were essential objectives.

Overall the project was a success as we overcame the challenges faced during the project. The digital MSR report provides optimal information sharing and accelerates and strengthens our corrective actions. – Niko Pakarinen, Safety and Quality Advisor, Finnair

Working with our partner Ambientia, Finnair chose frevvo Live Forms because of its:

  • suitability in terms of ease of use (and extending the use of the form application independently throughout the corporate organization)
  • agility in terms of workflows
  • enterprise readiness in terms of integrations with Finnair’s intranet platform as well as operational systems.

The first project in introducing Frevvo within Finnair was developing maintenance and safety report for Finnair Operations. For this project, extensive integrations were made between Frevvo and Confluence (intranet platform) as well as a Grails based integration application and Q-Pulse (operational safety report system).

The challenges faced throughout this project were extensive as it involved integrating several applications across several platforms. The connection between Confluence and Frevvo was the easiest part of the integration and the business rules and functions available in Frevvo made the rest of the integration possible as Frevvo was configured to make API calls to the Grails platform, which in turn made API calls towards the Q-Pulse system. – Eric Salonen, Solutions Expert, Ambientia

In future, Finnair aims to develop new digital form processes (workflows) with frevvo Live Forms and to widen the use of the solution to other business areas.

View the original Case Study on Ambientia’s website.