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Digital transformation is a huge opportunity – perhaps the greatest of the next three years. Automating your day-to-day business processes should be the first step in your journey. If you haven’t yet invested in a workflow automation platform, consider making it a top priority.
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It’s 2018. By now, your organization surely realizes that digital transformation is no joke and an absolute must for business innovation. The momentum is too great and companies unwilling to embrace it will find themselves at extreme risk of digital disruption and will quickly fall to irrelevance. Those that fully embrace digital transformation will find that it gives them a massive edge over their competitors regardless of industry.
So, what should you as a business leader consider as your organization races towards its digital future?
1. Every company is a software company
Whether you’re in insurance, healthcare, education or any other industry, you have to think of yourself as a tech company. American and United obviously have massive physical operations in order to get their planes from Boston to San Francisco but the vast majority of the customer experience, flight operations, booking services etc. are completely digitized. From efficient websites and mobile apps to the insides of these organizations, software plays a huge part.
2. The user experience is paramount
This one’s just plain common sense. For example, consumers have repeatedly demonstrated that they will forgo any notion of privacy for an amazing user experience. Digital and mobile are now so deeply embedded in customers’ lives that they will actively gravitate towards competitors if you fail to provide visually pleasing digital experiences that are lightning-fast, available 24×7, and work seamlessly on mobile.
3. Delivering a top-notch user experience requires a modern I.T. framework.
Required ≠ Easy. There are many barriers to actually delivering a seamless mobile experience. Like most organizations, I.T. is probably underwater and simply cannot keep up with the speed and agility demands of the modern enterprise. It’s not unusual for a mobile app to take 1+ year and $1M+ to develop. In spite of this, 60% of corporate apps end up abandoned anyway. And, that’s if you can find people with the requisite skills.
A modern I.T. framework built around a low-code, visual platform like frevvo can make a dramatic difference. It doesn’t required the same skill set as native app development. As a result, citizen developers (not professional coders-by-trade) can drag & drop and use wizards to deliver real results. That frees up I.T. to meet other business needs.
Best of all, the resulting app delivers a fantastic user experience, works automatically on all mobile devices, is fast & responsive and runs in frevvo’s Cloud with its 24×7 availability, security and fast performance.
Learn more by visiting our website and sign up for a free trial.
Digital Transformation is the greatest opportunity of the next 3 years. But, to win, you need to understand the urgency, take action and seize the opportunity.
We are clearly in the midst of a [second] wave of technological advances that are markedly different from the 1990s Internet-fueled wave. The stuff of sci-fi movies is here. Computers are winning at Jeopardy, diagnosing diseases and driving cars. Billions of smartphones are in the hands of people worldwide – connected, immensely powerful computers with the capabilities of countless sci-fi films. The majority of people are connected to each other and to the collective knowledge of the world and they’re engaging with you in this digital world in new and interesting ways.
You have to be ready. This digital disruption is both a huge challenge and an enormous opportunity. Disruption is hardly new – it’s been happening for all of human history. The difference now is the speed. What used to take decades now takes years and even months.
What is Digital Transformation?
This Digital Transformation isn’t any one thing to address a specific problem but a combination of mindset, projects and initiatives designed to infuse “digital” into your entire business. It’s organizational change for the purpose of using technology to improve your business performance.
What should you do? Think about the following three things:
1. Out with the Old [so you can invest in the new]
At some point you simply cannot do more with less. You have to focus on work that matters. If you’re an organizational leader, one of the most important things you can do is create and write down a plan that clearly identifies the activities that you won’t be doing this time next year. Cut out chores that are not essential to your business, digitize them and outsource if necessary. Reinvest the cost savings into new digital initiatives.
2. Start by automating your process workflow
Technology can only do so much. Ultimately, it’s the people and business processes of an organization that truly drive change. Workflow automation is at the very foundation of digital transformation. With automation, you’ll reap incredible benefits. Our customers are seeing 50+% efficiency improvements. Their employees are happier since they can focus on work that matters – students, patients, customers.
Remember those billions of people connected to each other and to you? Automation makes it far easier for them to work with you. With automated processes, you’re agile enough to react to their needs and take advantage of business opportunities whether that’s demand-based pricing changes, customized offerings or instant world-class customer service.
If you haven’t yet invested in software for workflow automation, I suggest you do so now.
3. Data is the new Oil
Your proprietary data is your most valuable asset. If your daily workflows are manual, you don’t even have access to your most valuable asset. With automation, you can collect data, analyze and refine it into useful, actionable information so you can do things like over-deliver on customer service, and rollout new business initiatives in response to changing business conditions. It’s one of the most crucial advantages in today’s business environment.
Looking to 2020 – prepare for the voyage
The next few years will be the ride of a lifetime. Your success depends on whether your organization adopts and embraces the opportunity of digital transformation. Deploying technologies like business analytics and artificial intelligence (AI) relies on access to your proprietary data which itself depends on process automation. Your processes need to be ready.
If you want digital transformation, start with workflow.
Embrace the opportunity and get started TODAY! Visit our website and contact us to learn more.