It’s 2018. By now, your organization surely realizes that digital transformation is no joke and an absolute must for business innovation. The momentum is too great and companies unwilling to embrace it will find themselves at extreme risk of digital disruption and will quickly fall to irrelevance. Those that fully embrace digital transformation will find that it gives them a massive edge over their competitors regardless of industry.
So, what should you as a business leader consider as your organization races towards its digital future?
1. Every company is a software company
Whether you’re in insurance, healthcare, education or any other industry, you have to think of yourself as a tech company. American and United obviously have massive physical operations in order to get their planes from Boston to San Francisco but the vast majority of the customer experience, flight operations, booking services etc. are completely digitized. From efficient websites and mobile apps to the insides of these organizations, software plays a huge part.
2. The user experience is paramount
This one’s just plain common sense. For example, consumers have repeatedly demonstrated that they will forgo any notion of privacy for an amazing user experience. Digital and mobile are now so deeply embedded in customers’ lives that they will actively gravitate towards competitors if you fail to provide visually pleasing digital experiences that are lightning-fast, available 24×7, and work seamlessly on mobile.
3. Delivering a top-notch user experience requires a modern I.T. framework.
Required ≠ Easy. There are many barriers to actually delivering a seamless mobile experience. Like most organizations, I.T. is probably underwater and simply cannot keep up with the speed and agility demands of the modern enterprise. It’s not unusual for a mobile app to take 1+ year and $1M+ to develop. In spite of this, 60% of corporate apps end up abandoned anyway. And, that’s if you can find people with the requisite skills.
A modern I.T. framework built around a low-code, visual platform like frevvo can make a dramatic difference. It doesn’t required the same skill set as native app development. As a result, citizen developers (not professional coders-by-trade) can drag & drop and use wizards to deliver real results. That frees up I.T. to meet other business needs.
Best of all, the resulting app delivers a fantastic user experience, works automatically on all mobile devices, is fast & responsive and runs in frevvo’s Cloud with its 24×7 availability, security and fast performance.
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