Packaged SaaS apps are not meeting enterprise needs in 2015

Despite the plethora of packaged SaaS apps available today for everything from CRM to Expense Reports, many enterprises continue to build their own custom apps in 2015. This according to an April 2015 survey of IT decision makers by Outsystems & TechValidate.
Top Apps Enterprise Plan to build in 2015The top apps are:

  • Process Automation (forms/routing)
  • Analytics
  • Executive Dashboards
  • CRM (to our surprise)

Clearly, enterprises are not getting what they need from packaged SaaS apps.

A key reason that we see in our customers is that automated processes simply aren’t as useful unless they integrate with critical data sitting in existing internal systems. For example, a Sales Order approval workflow just works better if it’s integrated with customer data. Purchase Requisitions & Leave Approvals are much more useful if they can access employee information sitting in existing HR systems.

Organizations Integrate with 1-5 existing systemsAs a result, organizations find themselves doing significant integration with existing systems to create useful custom apps. Almost 80% of them need to integrate with at least 1-5 cloud-based apps and > 60% need to integrate with packaged or custom-developed on-premise apps. That’s a lot of integration and you just can’t get that with packaged SaaS apps.

No wonder enterprises are turning to alternatives that help them rapidly and cost-effectively create custom apps that work on mobile devices, automate their forms and approval processes while still enabling integration with existing systems. It just adds up.

Why Hybrid Cloud?

According to IDC, more than 65% of enterprise IT organizations will commit to hybrid cloud technologies before 2016. IDC defines hybrid as the integration of an internal IT system with private or public cloud services.Hybrid Cloud

We see our customers taking a similar approach. Why? The reality is that today’s typical organization (small, medium or large) has existing business systems – the so-called legacy investments. They contain really important information like customer data that takes time to transition to cloud (if it’s transitioned at all). That’s where hybrid cloud comes in.

Incremental Approach
Hybrid Cloud allows CIOs to take a pragmatic step-by-step approach. Clearly, it makes sense for new projects to use Cloud where possible. The benefits – particularly when it comes to speed and agility – are too great to ignore. But cloud-based projects/apps are less useful if they can’t access information in those pesky legacy systems. The obvious solution is integration a.k.a. Hybrid Cloud. For example, our customers integrate from frevvo’s public cloud to their internal LDAP systems for authentication. They’re deploying cloud-based forms and approval workflows that work with existing SQL databases. A new project like automating an internal purchase requisition approval can be done quickly without great development expense in the cloud while still using critical data that’s sitting in existing systems. That’s just smart.

The company starts realizing benefits in weeks rather than gains that won’t materialize for 5 years.

Senseless Vendor Policies
Recently, we got a nasty surprise from Salesforce – access to our data using their API is metered and extremely limited.

We have to pay a fee to Salesforce just so we can access OUR DATA.

That’s ridiculous. No wonder customers want to control their data and deploy hybrid cloud strategies. The benefits of Cloud IaaS are flowing to Salesforce not customers.

Multiple Cloud Apps
No matter what Oracle says, the reality for most organizations is that no single Cloud vendor will provide every service they need. An obvious requirement then is to integrate data/applications between clouds. Sounds like Hybrid Cloud to us.

Persistent Security Worries
Unfortunately, customers are leery of cloud security. While many of these concerns are unfounded and are based on misconceptions, it’s not easy to let go of your critical data. After all, that’s what makes your business your business. Hybrid cloud allows you to take a staggered approach and keep your data where you’re comfortable managing it while still deploying modern apps that reap the benefits of increased productivity and agility.

The role of the CIO and the IT department continues to change towards brokering services rather than building systems. Cloud simply doesn’t happen overnight and, meanwhile, CIOs must manage existing systems that run the business today. Hybrid cloud allows them to take a sensible incremental approach to re-shape the existing infrastructure over time while still delivering real business benefits in a timely manner.

frevvo, the 411.

What is frevvo

frevvo creates easy-to-use, cloud-based software for mobile web forms and approval workflows that are easy to customize, work on all devices and solve real business problems. Together with our partners, we have helped over 400 customers increase productivity and reduce costs.

Our customers vary in what they use our product for. frevvo can be used to create many many different things. An example of how simple a workflow can be:

Hood County

The education field has even benefited from using frevvo.

Why choose frevvo?

Built-in mobile 24/7 access that can be reached on computers, smartphones, and tablets. frevvo is a cloud based product that offers public or private cloud options for flexible deployment. Enterprise ready and built for business to make work easy with signatures, PDF, XML and more included! Easy form builder allows anyone to be able to use. frevvo is business user friendly with its amazing drag-and-drop form builder.

Read more on frevvo including all the features and benefits of document approval process, cloud based workflows, forms, and why frevvo is the best choice for all of the above.

Don’t worry you don’t have to be a computer tech to use frevvo. If frevvo is going to make your life easier then sign up now. (FREE 30 day trial). If at any point you are struggling you can view simple step by step tutorials for building workflows, forms, and or database connector. You can even join frevvo webinars!

Need additional help? Reach out to our great support team support@frevvo.com. Any further questions feel free to call frevvo at +1.203.208.3117

Follow frevvo on Twitter

It’s “Bloody” Brilliant!

“I fought the law and the law won”

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We here at frevvo know there is no beating the law and when you can’t beat ’em, join ’em. Right? frevvo is very excited to announce that we have begun to work with Hood County and the future possibilities it creates sharing this technology. Hood County has recently found the convenience of using frevvo to create workflows and forms of their very own. A webinar is scheduled to take place on Thursday June 25th 2015 at 11:00am. Sign up now.

Paperwork causes time delays that could create further issues in this line of work. Employees may feel the burden with paperwork for routine things such as blood warrants, death inquests, emergency protective orders and more. What if all of this could be much easier? With the touch of a screen at the crime scene? Or back at the station? Even at the judges house at 2:00am? Yes to all of the above!

frevvo government workflows allow you to process paperwork for multiple events through multiple people in just minutes. Fill in all information from any device (computer, tablet, smart phone etc.), the form will be sent to the next party (for example a judge) who can sign for approval with a simple touch of his finger, sending that back to the sender(officer).

Hood County

Why frevvo?

frevvo offers an online form builder for document approval process that includes a digital signature. These great futures work with mobile workflows, online forms, and more, which can be converted to pdf. forms. There are many tutorials and a great support team to help you build your workflows/forms for an easier approval process.

See more about this incredible workflow here

Watch a LIVE(June 25th, 11:00am) webinar here

Sign up for a frevvo account here, get started today!

SAML 2.0

With the release of 6.2, customers will have the option to login to frevvo via SAML 2.0. This is primarily meant for cloud tenants who use LDAP but do not want to expose it over the internet. Of course, there will be those who prefer to use it simply because it offers single sign-on (SSO). The inability to access LDAP does require us to store user and role information in frevvo in order to route the workflow tasks. This data duplication may seem unwarranted in on-premise deployments, where LDAP is accessible. On the other hand, there is still Integrated Windows Authentication as an SSO option.

The use of SAML requires the configuration and installation of a SAML identity provider product. These products can be free (Shibboleth, OpenSSO) or commercial (ADFS, PingFederate, etc), require IT savvy personnel to set it up, or be subscription based cloud providers like OneLogin who provide connectors to hook up your LDAP with SAML. Once setup, you need to release attributes about the user viz. user id, first name, last name, email, manager user id, and role names. Manager and Role attribute values are typically available as distinguished names (DN) in the LDAP, and require additional lookup and transformation to convert them to identifiers. The support for/ease of doing this varies depending on the LDAP and SAML product. Other custom attributes can also be released for use in frevvo forms. In addition, the ‘frevvo.User’ role must be configured for any user to be authorized to access frevvo. The Add/Edit Tenant screens allow configuring the service and identity provider metadata as well as mapping the attribute names. Security in SAML is achieved via signing/encrypting the communication and this requires managing cryptographic keys. This can be setup in the key-store provided with frevvo.

While the user attributes can be discovered and saved on login, routing to other users requires user/role information to be available upfront. This can be accomplished using the bulk user CSV upload feature that is already available for use with the default security manager. Custom attributes, however, will not be persisted. With user information coming from 2 sources viz.  login and upload, the most recent data will be used. Complete information needs to be provided from either source as there is no support for merging data.

Cloud enables Mobile enables Employee Efficiency

Cloud computing is now a core component of the IT landscape. While 67% of executives claim that they have encountered problems in the cloud, only 9% experienced a problem with significant damages suggesting that there have been many minor incidents with cloud implementations according to a new survey.

The key driver for the cloud is to satisfy the speed to market and agility expectations coming from the enterprise.” Mark Tonsetic, IT practice leader, CEB

Executives are looking beyond IT performance and cost control now which explains why 50% of them cite employee efficiency as a key factor for moving to the cloud.
Cloud Deployment Business ObjectivesTo us, this is just common sense. A key component of speed and agility is enabling employees to take immediate action. That means mobile since employees must approve contracts or purchases or sales orders from anywhere at any time. As we’ve said before, Cloud and Mobile are inextricably linked. Cloud is a key enabler of mobile which makes it a key enabler of business speed and agility.

Check out the full survey from the Economist Intelligence Unit and article on Forbes.

Tutorials: We are here to help!

Try frevvo today! FREE 30-day trial.

frevvo offers many tutorials to guide you through each step of the way when it comes to building the perfect form and or workflow. Read instructions, watch videos, follow along and do it yourself.

Stuck on a specific step? Look through our list of tutorials and start there. If you are new to frevvo start from the beginning and let us show you the way.

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Several step by step instructions feature images so you can see where you should be by this step. You will quickly understand what to do with your new product.

Database Connector Tutorial — With Live Forms, you can create dynamic forms that connect to your database, populate controls from the database, update drop down controls dynamically etc. This Tutorial works through several examples demonstrating various features.

Give the tutorials a try and enjoy building your easy and simplified form/workflow. If you need any further assistance please email support@frevvo.com

Forms Tutorial:

http://docs.frevvo.com/d/display/frevvo61/Forms+Tutorial

Workflow Tutorial:

http://docs.frevvo.com/d/display/frevvo61/Flow+Tutorial

Database Connector Tutorial:

http://docs.frevvo.com/d/display/frevvo61/DB+Connector+Tutorial