Square 9 Softworks FreeForm video
August 31, 2011 Leave a Comment
Check out this awesome new video from our partner Square 9 Softworks about their FreeForm product. Thanks S9S and we’re looking forward to a long and healthy partnership.
Delays due to Irene
August 31, 2011 Leave a Comment
We’re experiencing significant delays due to Hurricane Irene; power/phone/Internet to our main CT office is out. Most of our homes are in the same boat. We’re doing our best with alternate locations, cell cards etc. to respond to customer support, emails, phones etc. but it’s slow going. The frevvo SaaS service and customer installations remain unaffected by this.
We really appreciate your patience and hope we can get back to normal soon. Thanks to so many for your kind words.
How a single e-form is worth $100,000
January 11, 2011 Leave a Comment
Another interesting lesson from a customer. All Island Gastroenterology & Liver Associates (AIG) uses frevvo for a variety of forms. Patients often spend 15-20 minutes in the office filling out paper forms such as Medical History. The resulting delays and back-ups imply that doctors can see fewer patients because they’re waiting on paperwork.
If just 50% of patients fill out the Medical History form online, AIG’s doctors will gain 3-4 extra hours of billable time each week, a value of almost $100,000 annually. And, that doesn’t even take into account the fact that AIG staff spends less time on paperwork, the quality of the patient visit goes up or any of the other paper forms/processes that they are automating.
It’s cool – a single e-form can be so valuable.
It’s amazing what you learn from customers
January 10, 2011 Leave a Comment
Every time I talk to a customer, I learn something interesting. Syracuse University bought our Live Forms product. I thought they were buying it to use forms as part of IT-developed web applications. The relatively complicated stuff. I think so did they …
Turns out, once they deployed frevvo, they realized that a lot of precious IT time was being spent to do simple things like event registration, food services surveys etc. The fact that a business user can create a simple form with frevvo and crucially, can collect and download the submissions themselves to MS Excel, makes this a killer app for frevvo within Syracuse.
Today, when someone wants to build a simple survey or registration form, the IT guys spend 5 minutes creating an account.
Now, they’re still going to use it for the complex stuff but this one basic use of frevvo is enough to justify the price and they see positive ROI. I’m hearing this over and over again from customers. It’s cool.
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